Customer Experience Specialist

New York, United States · Customer Experience & Marketing

Description

Company Summary:

Helix is an innovative direct-to-consumer sleep brand aiming to change the way people sleep by bringing customization to the sleep category through individually personalized, custom-made mattresses for you, based on how you sleep. Each mattress is designed to your body type, sleeping position, and mattress preferences using our proprietary sleep technology. We embrace individuality and look to celebrate the power of personal differences, rejecting the notion that one mattress (like anything else in life) can possibly be best for everyone, or even most. Sleep is not one-size fits all.

Our sleep products use the highest quality materials and are 100% US made. We offer free shipping directly to your doorstep, a 100-night sleep trial, and we are priced at 1/3 of traditional retail. Our top-rated customer experience team treats you like a person, not a commission. Since launching in August of 2015, the company has sold tens of thousands of mattresses and has over 40 million hours slept on our beds. Helix is Series A funded and headquartered in New York City. Learn more at www.helixsleep.com.


Role and Responsibilities:

Additional Job Details

Hours and days TBD. Shifts will be determined by availability and needs at the time.

**Must be available to work evening and weekend hours.**

This is a full-time role based in New York, NY.

Requirements

Background and Experience:

Benefits

Perks!

Compensation and Benefits:

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